Homegrounds Shipping Policy

Your freshly roasted coffee orders are shipped directly from the Seller’s roasting center to your doorstep. Once your order is confirmed, you will receive an email notification. If you've purchased items from different roasters in a single order, they will be shipped separately.

Each roaster follows their unique roasting schedule, but rest assured that your coffee will be shipped within 48 hours of order confirmation. Delivery typically takes 3-5 working days from the shipping date.

For equipment orders, they will be shipped within 48 hours.

If your coffee doesn't reach you within 10 days, we will either dispatch a new shipment of coffee or process a full refund. Please note that we are unable to take any action before the 10-day period, as we rely on third-party courier partners, and our control is limited once the order is dispatched. If you have any concerns about your order, feel free to contact us at hello@homegrounds.coffee.