PRIVACY POLICY

This privacy policy governs the manner in which Homegrounds collects, uses, maintains and discloses information collected from users (each, a “User”) of the [homegrounds.coffee] website and, or, the mobile application (“Site”). This privacy policy applies to the Site and all services offered by Homegrounds.

1. Personal Identification Information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when users register on the site, place an order, and in connection with other activities, services, features or resources we make available on our Site. Users may visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain site related activities.

2. Information we do not collect or process

We do not collect or store payment information of our Users like their bank details, card details etc. This information if supplied by Users while purchasing products and services on the Site are directly provided to third-party payment gateways contracted by the Site (“Payment Gateway Sites”). The Payment Gateway Sites may store your information for smoother check-outs, so Users are advised to read the privacy policy of the Payment Gateway Sites before consenting to providing their payment information or consenting to storage of such information with Payment Gateway Sites. This privacy policy shall not govern your usage of Payment Gateway Sites and Homegrounds shall not be responsible for information provided by Users to such Payment Gateway Sites and usage of such information.

3. Web Browser Cookies

Our Site uses “cookies” to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. You can adjust your browser to alert you when Site is trying to send you cookies and also to block all cookies whilst visiting our Site. Blocking cookies will mean that you are only able to use Homegrounds website and, or mobile application for the purpose of browsing and research rather than purchasing products. Through the use of cookies, we can track previous websites that our visitors and other users of the IP address have been to as well as the search terms entered by users. Cookies are used purely for the purpose of statistical analysis of traffic flows for the improvement of our website, and are never stored in a form in which individual users can be identified. Therefore, they are not used to collect personal information about you.

4. How We Use Collected Information

Homegrounds may collect and use Users personal information for the following purposes:

To provide delivery services to Users in respect of products / services purchased by the Users on the Site including for providing invoices against such purchases.

To improve customer service, information you provide helps us respond to your customer service requests and support needs more efficiently.

To personalize user experience we may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

To improve our Site we may use feedback you provide to improve our products and services.

To run a promotion, contest, survey or other Site feature

To send Users information they agreed to receive about topics we think will be of interest to them.

5. How We Protect Your Information

The security of your personal details is of utmost importance to us and we employ stringent security measures to make sure that your details cannot be accessed by third parties who we do not already have a trusted relationship and agreement with. We do not store or process any payments related information as stated above which is directly managed by our payment service provider who is compliant to industry standards for payment information protection as PCI-DSS.

6. Sharing of Personal Information of Users

The personal information of Users may be shared with Homegrounds vendors and sellers responsible for packaging, dispatching and shipping the products / services purchased by Users on the Site. By purchasing any products / services on the Site, the Users explicitly consent to sharing of such personal information with such vendors / sellers. Homegrounds shall contract with such vendors / sellers to protect the personal information of Users and utilize it only for the above limited purposes.

7. Third Party Websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

8. Advertising

Ads appearing on our site may be delivered to Users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile non personal identification information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This privacy policy does not cover the use of cookies by any advertisers.

9. Changes to This Privacy Policy

Homegrounds has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.

10. Acceptance of These Terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.